FAQs

Orders & Reservations

How to place an order at MUTTUS.COM?

  • Choose the product that you want to buy
  • Select the color and quantity of the product
  • Fill in the recipient's address and other information
  • Finish the payment

How Long to Get My Package After Payment Made?

  • Most of our orders are shipped within 48 hours after your order's payment confirmed. 
  • You will received your orders within 3-7 working days

Which Payment Method Can I Use?

  • Currently we accept Paypal payment only.
  • You can also buy our products from amazon.com or aliexpress.com.

    Product Tips

      How Long Does Our Products Last for Per Charge?

      • Sonic toothbrushes products can last for over 35 days for per charging.
      • Percussion massagers can last for about 7 hours continue using per charging...

        Maintenance

        How Do I Return the Product When It Is Found Infective?

        • Contact the customer service via email support@muttus.com 
        • Tell us the details of the problem, we will guide you to solve it.

        Where Can I Send The Product to When I Need The Maintenance Service?

        • You can easily get help by contact us via email through our official website.
        • We will send and contact your for the detail maintenance detail.

        What abut products warranty?

        • Yes, we do offer 1 year limited warranty.
        • Please check the warranty page for more details on the official website.

        Sincely

        By MUTTUS Official Team